Frequently Asked Questions

PLAYABLE DASHBOARD

I do not want to use the generic elements that are presented. How can I use my own materials?

No worries. Generic elements are suggested as default, but can be replaced easily by uploading your own materials by clicking the upload icon to the right of each gallery.
Please note to follow the specific restrictions and consider using a reduction tool beforehand.

The materials I uploaded do not look right on the preview screen. What is wrong?

Please check if the material you uploaded is following the size restrictions that are presented at each gallery.

I do not want to have a CTA button at this location, how can I remove it?

Having a CTA button at the end card is mandatory in order to upload your playable ad to the networks. You can customize the CTA and control the size by the scroller, but the moment it is not optional to relocate to another position on the screen.

I am not interested in presenting any disclaimer. How can I remove it?

No problem. You can leave the relevant text box empty.

I have no need for all the store badges offered to me. Can I exclude some and add others?

Sure thing. You can hit the relevant switch button to exclude the specific store badge. If you want to add other store badges, you can upload independently to the designated store badge gallery, please follow the size restrictions.

I do not have my app in one / both Android / iOS stores, what should I do with the spare store link text box?

Certain platforms require these stores links, therefore it needs to be filled. If you do not have a specific store link, please fill another destination URL.

I am not interested in a loading screen. How can I remove it?

A loading screen is mandatory for uploading a playable ad on the networks. To adjust it more to your taste, you can customize it in the relevant tab.

Are there any other default alternatives for fonts, sound or music?

At the moment you can upload your own files, each file has its own purpose and position.

Can I control the game mechanism within the template?

At the moment no, we are working on it. You are able to control the game difficulty at some templates.

Alright, I am done preparing my modifications for the template. What is next?

Great! You can click the “Save/sync” button on the “Preview” screen, it will automatically create a saved version under the original default version you have been working on. You can then edit and visit your playable.

I am happy with my result, but I would like to create another version based on the one I have been working on. What to do?

You can click the “Duplicate” button on the “Preview” screen. It will create a duplication of the version you are at now and then you can edit it as you like.

I would like to see how the playable ad I created looks in landscape view and tablet mode.

No problem. At the corner of the “Preview” screen you have two orientation icons.
The top icon will rotate the preview to landscape and portrait view, while the other icon is responsible for the mobile and tablet mode adjustments.

I do not see a text box for other store links, only Android and iOS. Why is that? How can I provide links to other stores?

There are only text boxes for Android and iOS store links due to the network’s requirements. Your users will be transferred to the relevant store link provided in the campaign you set the playable ad going.

I have a suggestion / request, how can I share it with you?

We are always open to feedback, please share it with us via playable@liniad.com or at the form section below.